Fusion Apartment

New Tenant / Owner: Remember to claim the electricity account: Fusion has bulk rates for electricity for all residents and the accounts are managed by Altogether. There are individual meters for each unit, so you are charged only for what you use. Please follow the link below to Altogether’s website to confirm you are residing in this unit and taking over the account from lease start date:
‍https://altogethergroup.com.au/forms/move-in/postcode/

Altogether are the Billing Agent for the electricity at Fusion Apartment
Some important links that occupants may request:
‍
Customer contact form:
https://altogethergroup.com.au/forms/contact-us/

Customer sign-up form:
https://altogethergroup.com.au/home-business/

Customer online account portal (once registered):
https://altogethergroup.com.au/account/

Customer move out form:
https://altogethergroup.com.au/forms/move-out/#

Alternatively, for questions relating to the account application process or other general enquiries, customers can contact our dedicated Customer Service Team on 1300 803 803
‍
To report any site-wide outages, occupants can call Energex on 13 19 62 as listed on their invoices.
‍

New Tenant/Owner: Fusion has fibre internet connection, NBN, through TPG and their subsidiary so please contact them to set up an account: tpg.com.au / 1300 720 016. Once you’ve chosen your provider please let the building manager know 0435 861 402 (Johnson) know in advance when they come to connect your services as they will need access to the building’s main connection point.